Outdoor exercise areas, Covered outside runs, Underfloor heating - Mob: 087 2368386, Email: lakesidekennelsdungloe@gmail.com, Lakeside Kennels, Dungloe, County Donegal, Ireland
 

FAQs


Please also view our full Terms & Conditions.

Booking, Opening Times and Services

What are your opening times?
Are you open over Christmas?
What are your prices? Do you offer discounts for long term boarding?
How can I contact you?
How early in advance should I book my dog in?
Can I come to view your kennels/cattery before I book my pet in? Can I bring my children?
How can I book my pet into your kennels?

Kennels and Boarding

What vaccinations does my pet need?
Are your kennels heated?
Can I call/text while I'm away to find out how my pet is?
If I have more than one pet can they share a kennel/cat chalet?
Will my pet be allowed to play with pets from other families?
Are there any breeds you will not board?
Will you board elderly pets or young puppies?
Do you administer medication to pets?

Boarding your Pet

What can/should I bring with my pet?
What happens when my pet is dropped off?

Feeding and Exercise

Will my dog be let out of its kennel during its stay?
Will my dog be exercised off lead in open areas?
Can I supply my dog's own food?
How often will my dog be fed?
If my two dogs are sharing a kennel, can they be fed separately?

Booking, Opening Times and Services

What are your opening times?

We are open for drop off/collection between 10am and 12pm, 4pm to 6pm (Mon to Fri).

Closed Sundays.

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Are you open over Christmas?

Yes, we are although we are closed on Christmas day.

But please phone first to confirm days and times.

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What are your prices? Do you offer discounts for long term boarding?

We charge €12 per day for dogs and €10 per day for cats irrespective of what time it is dropped off or picked up at.

Discount for long term boarding can be discussed with the owners.

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How can I contact you?

You can call us on 0872368386 or 0749522906 at any time of if you wish you can email us on lakesidekennelsdungloe@gmail.com

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How early in advance should I book my dog in?

We advise that you book you pet in with us as early as possible, particularly if you are planning on
going away during our busy periods i.e. summer, Christmas, Bank Holiday weekends

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Can I come to view your kennels/cattery before I book my pet in? Can I bring my children?

We advise that you come to view our kennels/cattery before you book your pet in. That way you can see exactly where your pet will be kept, you can meet the staff and discuss any concerns you may have.

You are welcome to bring your children along, however we ask that they are kept fully supervised and under control while in the kennel area.

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How can I book my pet into your kennels?

You can book your pet into our kennels by calling us on 0872368386, in person when you come to view our kennels or by emailing us.

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Kennels and Boarding


What vaccinations does my pet need?

You dog needs to have its full up to date vaccinations i.e. DHPPI, Lepto 2 and the kennel cough vaccine. The kennel cough vaccine must be given at least 10 days prior to boarding.

All cats will need to be vaccinated against feline upper respiratory disease - known as cat flu - and feline infectious enteritis, which is a highly contagious disease. No cat will be admitted if it appears to be suffering from an infectious illness i.e. sore eyes, sneezing, coughing

Please bring your pet's vaccination card with you and show it to a member of staff before you take your pet out of the car. And remember, No vet card, No entry!

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Are your kennels heated?
Yes, we have underfloor heating in all our kennels. The cattery has electric heaters.

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Can I call/text while I'm away to find out how my pet is?

Yes, you are more than welcome to contact us at any time to ask about your pet.

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If I have more than one pet can they share a kennel/cat chalet?

Yes, your pets can share a kennel, playtimes and walks.

Alternatively, if you have multiple pets that you wish to keep separated, please let us know at time of booking.

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Will my pet be allowed to play with pets from other families?

No. We never mix pets from different families, for health and safety reasons.

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Are there any breeds you will not board?

No, we will accept all breeds of dogs

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Will you board elderly pets or young puppies?

We will board elderly pets, however if your pet has special needs due to its age please let us know at time of booking.

We will not board puppies under 14 weeks of age due to health reasons.

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Do you administer medication to pets?

Yes, we administer medication at no extra cost.

If your pet requires medication please let us know at time of booking.
Please bring medication for your pet in a container labelled with instructions.

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Boarding your Pet


What can/should I bring with my pet?

You need to bring your pets Up To Date vaccination card with you when you drop them off.

We advise you to bring a comfort item such as your pet's blanket or toys.

You can also bring treats or chews that your pet likes. There is no need to bring your pet's food bowls.

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What happens when my pet is dropped off?

When you arrive to drop off your pet, please show an up to date vaccination card to a member of staff before you take your pet out of the car.

You may then bring your pet down to the kennel area. Please keep your dog on a lead, or your cat in an appropriate cat carrier until they are inside the secure kennel or cattery area. You will then be taken to the office where you will be asked to fill in a form with you and your pet's details.

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Feeding and Exercise


Will my dog be let out of its kennel during its stay?

Yes, it will get out for playtimes, usually three - four times per day.

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Will my dog be exercised off lead in open areas?

Dogs will be allowed off lead but only when they are in our secure kennel area surrounded by seven-foot fences.

They are supervised at all times when out of their kennel.

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Can I supply my dog's own food?

Of course. If your dog is on a special diet or you would prefer he stayed on his usual food you are more than welcome to bring his food with you.

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How often will my dog be fed?

We usually feed dogs twice per day: in the morning, and evening.

However we do like to keep their feeding routine so if they are fed more than that please let us know.

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If my two dogs are sharing a kennel, can they be fed separately?

If you request it, of course. If your dogs need to be fed separately please let us know.

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